Christopher Caldwell is a successful Information Services executive with nearly 30 years experience in information services operations, application development, management, and leadership. Having worked in the trenches of data center operations and programming, Chris developed a comprehensive suite of skills over the course of his career. His expertise includes corporate information technology and service management; program and project management; strategic and project-specific business requirements analysis; system requirements analysis and specification; system, application, and database design; software engineering and development, data center management, network and systems administration, network and system security, and end-user technical support.
While Chris’ concentration has been in transportation-related finance and services, his business knowledge spans multiple sectors with expertise in a variety of areas.
- Financial systems
- Asset management and control
- Service product management
- Call center systems
- Inventory management, barcode, and distribution systems
- Logistics management
- Human resource systems
- Web-based business services
Chris has studied and implemented quality of service best practices, including 6-Sigma and Crosby Quality Management. He has supervised the technical and professional development of software development, support, and operations staff, and has served as liaison to vendors and customers on business-critical projects.
Chris served for six years as the Vice President of Information Technology and Services for AMI Leasing, a full service vehicle and equipment leasing, finance, and logistical services firm (formerly a subsidiary of Ford Motor Credit Corporation). Chris attained this position after serving the company in a variety of software development and operational staff and management positions.
In 2004, Chris moved from IS management to consulting, joining Horizon Information Group as a Senior Consultant. While at Horizon, Chris served as a Consulting CIO for a number of mid-size organizations. Chris’ skills in IS Operations resulted in significant performance improvements and cost savings across a number of client engagements.
In 2006, Chris joined Allen Falcon in launching Horizon Info Services, now Cumulus Global. As Chief Operating Officer, Chris oversees all service activation, support, and training activities for customers and sales partners.